Privacy Policy

We want to ensure that you understand what information we gather about you, how we use it and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to write to us at [email protected]. This privacy policy applies to information collected through this website for both clients and talents. We may update this policy from time to time. Please check our policy periodically for changes. Your use of this website, and any disputes arising from it is subject to this privacy policy, as well as our Terms of Service and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law.

1. Type of Information Collected

We may collect personally identifiable information (“PII”)–e.g., your full name, email address, mailing address and telephone number from you when you voluntarily submit this information while purchasing items from us. We need this information in order to process and fulfill your order, to notify you of your order status, to register you as a user of this site and/or to provide you with services. We may also collect PII from you if you choose to subscribe to our email program or participate in sweepstakes, contests and surveys, or in connection with content or suggestions you post on this site.

We also collect non-personally identifiable information (“Non-PII”)–e.g., interests, hobbies, lifestyle choices, groups with whom you are affiliated from you when you choose to provide or post non-PII information on this website.

Non-PII may also be collected from you by means of Cookies and Pixel Tags. Cookies are small bits of information that this website places on your computer. We and our third party service providers use cookies and Pixel Tags to identify your IP address, browser type, domain name, and specific web pages through which you click. This data is collected automatically, and utilized to help us look for trends to improve our website and your interactive experience. The cookies allow us to recognize you when you return to the website and to provide you with a customized experience that we feel will be of value to you. The cookies that are configured by this website do not contain any personally identifying information such as your name, or sensitive information such as your credit card number. Additional information regarding browser cookies and how to disable them is described below.

Information Collected Upon Registration. If you desire to have access to certain restricted sections of the Website, you will be required to become a registered user, and to submit certain personally identifiable information. This happens in a number of instances, such as when you sign up online, if you desire to receive marketing materials and information, if you submit a Service Request and/or if you create a Vendor Profile to offer services through us. Personally identifiable information that we may collect in such instances may include your full name, password, email address, street address, telephone number, photographs you upload and other information that you decide to provide us with, or that you decide to include in your public profile.

Company Information. If you create a Talent Profile, you have the opportunity to provide additional information (“Company Information”) such as your company name, address, phone number, website and a description of your company and the services you provide. You may also upload a profile picture and portfolio of your previous work. We may supplement or modify the Company Information to conform to our editorial policies, or add information from your website, materials that you supply to us and/or publicly available sources. When you respond to a Consumer’s Job Request, your Company Information and Profile is displayed to the Consumer making such a Job Request. Providing additional information beyond what is required at registration is entirely optional, but may enable you market your services more effectively and potentially win more jobs. If you contact us by email, we may keep a record of your contact information and correspondence, and use such information to respond to your inquiry.

2. Use of Information Collected

In general, we may use information that we collect about you to:

  • provide you with the products and services that you have requested;
  • market your services to potential customers;
  • manage your account and provide customer support;
  • perform research and analysis about your use of or interest in our products, services and content, or products, services and content offered by others;
  • communicate with you by email, postal mail, telephone and/or mobile devices, or send newsletters about products or services that may be of interest to you;
  • communicate with you with regard to service requests;
  • develop and display content and advertising tailored to your interests on our site and other sites;
  • verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • enforce our terms and conditions;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our service. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.

Regarding Phone Numbers Collected. We may collect user phone numbers during registration with the sole purpose to connect them with the clients they are in need of and have requested to be connected with. This phone number will not be given or sold to any third-parties.

3. Information Sharing and Disclosure

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site, or while using our services. We do not share personal information with others except as indicated below, or when we inform you and give you an opportunity to opt out of having your personal information shared. Under no circumstances other than in the event of a Business Transfer (as discussed below) will we sell, rent or lease User lists (or the User list of any individual Service Provider) to a third party. Circumstance under which we may share your personal information:

To Provide Information to other users. We may share your personal information with users registered with us that perform certain services. Sharing this information with users allows you to be accurately matched. The information we share is generally the information requested during registration, including the Client’s first name and last initial, the type of work needed, when the work should be performed, a description of the work needed and a general budget.

To Provide Information to Clients. If you are a registered Talent, we may share your company information with Clients requesting services. Sharing this information with Clients helps them to assess Talent quality and choose to connect with the Talent. The information we share is the information provided in your Talent Profile, and any information sent in a quote and/or message to the Client.

To Provide Information to Partner Companies. We may enter into agreements with one or more partner companies pursuant to which we provide a partner company with a URL and a user registration page co-branded with, or private labeled by the partner company, and the partner company distributes and promotes the URL to its customers. A partner company may want to access personally identifiable information that we collect from its customers. As a result, if you register on through a partner company, or if you are directed to or access features on our website (such as but not limited to an embedded widget) through a partner company, we may provide your personally identifiable information to the partner company. Because we do not control the privacy practices of our partner company, you should read and understand its privacy policies.

To Facilitate our Use of Third-Party Services. We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, direct marketing campaigns and User credit card information storage. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

To Comply with Laws and Law Enforcement. We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend our legal rights.

In Connection with Business Transfers. We may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.

To Solicit or Provide Advice on Service Provider Selection. With your explicit opt-in, we may publish a message to your Facebook Wall notifying your friends of your use of the Website and soliciting their advice on which service provider to select for your job. In addition, with your explicit opt-in, We may publish a message to your Facebook Wall if you provide input, recommendations or advice on another service provider selection.

4. Security

We are very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using our website, your information would travel through third party infrastructures, which are not under our control.

5. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. Our users should read the privacy statements of each and every website that collects personally identifiable information.

6. Regarding Children

This website is a general audience site and does not knowingly collect personally identifiable information from children under 18 years of age. If we become aware that a child under 18 has submitted personally identifiable information, We will delete that information. Parents who become aware that a child under the age of 18 has submitted personal information to may contact us at [email protected].

7. Changing or Deleting Information

If you are a registered user, you may access and update or correct the information you provided to us by updating your settings in Account Information. If you wish to delete your account, you must email us at [email protected].